NIYOJAN is an AI-powered operational intelligence platform for event and wedding planning companies in India. NIYOJAN is currently operated as a sole proprietorship by Nitish N Daftari, trading under the name NIYOJAN, based in Pune, Maharashtra, India.
For privacy questions or complaints, contact our Grievance Officer:
We acknowledge all complaints within 72 hours and resolve within 30 days.
This policy applies to two groups of people:
(a) Company Admins and Team Members — employees and contractors of event planning companies who create accounts and use the NIYOJAN dashboard. These are our direct customers.
(b) WhatsApp Group Participants — vendors, clients, family members, and other individuals whose messages appear in WhatsApp groups that have been linked to NIYOJAN by a customer company. These individuals have not signed up for NIYOJAN directly. The event planning company that linked the group is responsible for informing them that AI processing is active.
We collect only what is necessary to operate the platform.
We do not build profiles on individual vendors or clients beyond what is necessary to track payments and tasks for a specific event.
We use collected data for the following purposes only:
We do not sell your data. We do not use your data for advertising. We do not share your data with any third party except as described in the section below.
We do not use advertising cookies, tracking pixels, or third-party analytics scripts on the NIYOJAN dashboard or website. We do not use Google Analytics, Meta Pixel, or any equivalent service.
Our web server generates standard access logs (IP address, browser user agent, requested URL, timestamp) as part of normal server operation. These logs are used solely for security monitoring and are retained for 30 days.
We use a session token stored in your browser's local storage to keep you logged in. This is technically necessary for the service to function and is not used for any tracking purpose.
Under India's Digital Personal Data Protection Act 2023:
For dashboard users (company admins and team members): Processing is based on your consent, which you give when you agree to these terms during account creation and on first login.
For WhatsApp group participants: Processing is based on the legitimate interest of the event planning company that linked the group, for the purpose of business operations and event coordination. The company is the Data Fiduciary for communications within their operational groups. NIYOJAN acts as a Data Processor on their behalf under a Data Processing Agreement.
When messages are processed by Anthropic's AI model, message text is transmitted to Anthropic's servers in the United States. This constitutes a cross-border transfer of personal data under the DPDP Act 2023.
By agreeing to these terms, dashboard users, as representatives of their company, consent to this cross-border transfer for the specific purpose of AI-powered operational intelligence extraction. This consent extends to processing of messages from groups linked by the company.
All other data storage — including raw messages, extracted tasks, vendor payments, decisions, and account information — is stored on servers physically located in Bangalore, India.
| Data type | Retention period |
|---|---|
| Raw WhatsApp message text | 90 days from date of message, then permanently deleted |
| Extracted structured data (tasks, decisions, vendor payments, commitments) | Duration of active subscription, plus 30 days after cancellation to allow data export |
| Dashboard user account data (name, phone, company, login history) | Duration of account, plus 30 days after closure |
| AI extraction quality logs (confidence scores, suggestion rates) | 30 days |
| Consent records (when and how you agreed to our terms) | Retained permanently as a legal record — never deleted |
When an admin removes a WhatsApp group from NIYOJAN, the NIYOJAN observer number is no longer active in that group. No new messages from that group are collected or processed from that point forward.
Existing message data collected before the removal follows the standard retention periods described above — raw message text is deleted after 90 days, and extracted structured data is retained for the duration of the subscription.
If you wish to request early deletion of data from a specific group that has been removed, contact privacy@niyojan.live.
Contact the event planning company that added our observer number to your group. That company is the Data Fiduciary and is responsible for fulfilling your rights request. You may also contact privacy@niyojan.live directly and we will facilitate your request and respond within 30 days.
In the event of a data breach that may affect your personal data, we will notify affected customers within 72 hours of discovery, including details of what data was affected and what steps we have taken.
We do not knowingly collect or process personal data of individuals under the age of 18. Wedding and event coordination groups may include family members who are minors. If you believe that a minor's messages have been processed through our system, please contact privacy@niyojan.live immediately. We will take immediate steps to identify and permanently delete that data.
We will notify all dashboard users by email and by in-app notification at least 14 days before any material change to this policy takes effect. The notification will describe what has changed and why in plain language. Continued use of the platform after the effective date constitutes acceptance of the updated policy.
We maintain an archive of all previous versions of this policy at niyojan.live/privacy/archive.
As required under the Digital Personal Data Protection Act 2023:
If you are not satisfied with our resolution, you may escalate to the Data Protection Board of India once it is operational under the DPDP Act 2023.